Ask about our English, Spanish or Portuguese 'Tour Guides' that can show you the Miami sights while teaching you a language! Translations/Interpreters also available.
Operating Policy
GROUP CLASSES
Because of the small class size and our commitment to faculty based on registration, we enforce the following policy regarding payment, withdrawal and refunds:
- Payment must be made in full before entering the first class.
- A 10% discount is given for students who ‘bring a friend or co-worker’
- Refunds are given until 48 hours after the first class (minus hours taken).
- If a student withdraws prior to the 3rd class, the student can be given credit for a future term. We cannot give refunds or credit after the 3rd class.
- Students can ‘sit in’ on other classes (to replace missed classes) only when approved by the teacher/center.
- No ‘make-up’ classes, with the exception of holidays, teacher sick days & hurricane days. (Under some unique circumstances, we allow make-ups to be carried over to a subsequent term as long as the student enrolls in the subsequent term)
- Group class tuition CANNOT be transferred to private lessons
Transition Days/Weeks- During transition days/weeks, we will sometimes ‘replenish’ or add students (of the same level) into smaller groups. This should not cause any disruption to the class.
Homework – If students know they will be absent from future class, they should speak to the teacher
for homework assignments.
Certificates of Completion - Certificates (or other documents needed for corporate reimbursement) can be given upon request.
PRIVATE CLASSES
- Private classes are pre-paid in full for blocks of 12, 25 or 50 hours.
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Private classes can be scheduled directly with the teacher. Teachers will be flexible to student’s schedules.
- Classes can be held in center, a café or in the student’s location.
- Minimum private class=1.5 hours.
- Student hours are subtracted from their total block as reported by teacher’s timesheets. Students will be notified when its time to renew.
- For cancelled classes, the teacher (or language center) must be notified at least 1 day prior to cancellation. With a 1 day prior notice, the student can reschedule without any loss of credit.
For same day cancellations, the student loses
1.5 credit hours.
- Requested refunds are given for unused hours within 60 days of the last class taken.
- Private class credit CAN be transferred to group classes.
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